Well I might have drawn a blank with my fruitless trip to Ikea (justifiably I’ve come to appreciate) but I’m proud to tell you that I’ve extracted a fulsome apology and handsome recompense from another mighty brand who’d fail to deliver me an adequate product/service. Oh yes.
Tag Archives: retailing
Another one bites the dust
I may be getting a bit obsessional about this topic but indulge me by seeing how quickly you can identify this brand:
– formed the year I was born, 1952, in Newcastle upon Tyne
– the company employs 20,000 people and generated revenues of nearly £750M in 2012
– it’s marketing face is the luckiest man on TV Paddy McGuinness
– their strapline is ‘the home of fresh baking’ and they sell sandwiches, sausage rolls and doughnuts. Millions of them and, if truth be told, the occasional Cornish pastie to me.
Yes of course its Greggs and at the last count they had 1671 outlets throughout the UK. Well one fewer than that actually because last week this was the scene we faced on Teddington’s Broad St:
The end of high street UK? Not necessarily.
Well I thought I’d posted this earlier but no it went into the ether never to be seen again, so, frustratingly, here’s my second version….. Have you heard this one? An HMV voucher’s not just for Xmas; it’s for life. Ha ha! But it’s not so amusing if you’re one of the poor buggers who received them for Xmas and cannot now redeem them. Nor is it funny for the even poorer souls who spent good money buying these as presents and they are now worthless (I think there should be a law against companies simply declaring these things as unredeemable without any notice period). And it’s even less amusing if you are one of the 1000’s of unlucky sods who face unemployment now after working their rocks off up to and through the hectic Xmas period. How must that feel? Happy 2013 to all staff eh.